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ISO 9001 : 2015 Quality Management System

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About This Course

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ISO 9001:2015 is the international standard for Quality Management Systems (QMS). Gaining the ISO 9001:2015 certification demonstrates that your QMS follows a robust and globally recognized approach that’s focused on continually improving your processes and managing business risks to meet the needs and expectations of your customers and other stakeholders. Designed for organizations of any size and operating in any sector, ISO 9001:2015 is an international management system standard that provides a recognized framework for quality management and continuous improvement. Over 1 million companies worldwide use ISO 9001:2015 to better understand and meet their client and stakeholder needs and drive performance.

Course Structure:

Expand your knowledge of ISO 9001:2015 with our range of courses that have been designed for varying levels of experience and learning styles. If you are just starting out on your quality management system journey, want to improve what you have, focus on a specific aspect of your management system, or you are an experienced practitioner looking to gain a formal qualification, TMC has a course to meet your learning objectives.

The ISO 9001 Quality Management System course is designed to provide students with a thorough understanding of the concepts and procedures related to putting into place and keeping up quality management systems that meet ISO 9001 requirements. First, an overview of quality management ideas is usually given, and then the ISO 9001 requirements, quality targets and documentation required for compliance are thoroughly examined.


Our services blend remote and on-site audit activities to provide unrivalled insight and expertise. Using secure, remote technology, we can provide a fast and flexible way to maintain your audit schedule, help reduce carbon footprint associated with travel and minimize health and safety risks for people working on hazardous sites or hard-to-reach areas. Outcomes are consistent with on-site audits, so the integrity of your audit and accredited certification remains exactly the same. Our certification and training services can be delivered in an onsite, remote or blended capacity – enabling you to tailor your service model to suit your business’s needs.


CLAUSES OF ISO 9001:2015 Annex SL framework

The aim of ISO 9001 is outlined in clauses 0 through 3. It also describes the scope of the standard's application inside companies, includes references to further standards, and establishes common vocabulary for consistent interpretation (Terms and Definitions). The foundation for putting the Quality Management System into practice is laid out in these parts.

The assessment of both internal and external elements impacting an organization's goals is mandated by ISO 9001 Clause 4, Context of the Organization. It requires defining the scope of the QMS, comprehending stakeholder needs, and coordinating tactics to guarantee congruence with company goals and procedures.

Leadership and Commitment, Clause 5 of ISO 9001, requires top management to actively participate in the QMS. Establishing quality rules, roles and duties, making sure they are in line with corporate goals, encouraging a culture of quality, and allocating funds for QMS effectiveness and advancement are all necessary.

ISO 9001's Planning for the QMS, Clause 6, focuses on setting goals for quality and detailing strategies to reach them. It entails evaluating risks, seeing possibilities and developing plans to improve procedures, goods, and services in line with company objectives and QMS specifications.

Clause 7 of ISO 9001, Support and Resource Management, states that the Quality Management System must be supported by infrastructure, qualified staff, resources, and a positive atmosphere. In order to support QMS effectiveness and compliance, it entails making sure that proper training, communication, and information management are in place.

Process management and control are the main topics of Clause 8 of ISO9001, Operational Planning and Control, which focuses on meeting quality standards. It entails establishing procedures, formulating standards, managing modifications and guaranteeing efficient use of resources in order to meet objectives and raise client satisfaction.

Clause 9, Performance Evaluation, of ISO 9001 requires evaluating the QMS's efficacy. To maintain compliance, identify improvements and satisfy quality targets for ongoing enhancement, it entails monitoring, measuring and assessing processes, products and customer satisfaction. Internal audits and data analysis are also conducted as part of this process.

Improvement Actions, Clause 10 of ISO 9001, requires that areas for improvement be determined by means of evaluations and non-conformities. It entails implementing preventative measures to lessen the likelihood of future incidents, corrective actions to address problems and cultivating a continuous improvement culture inside the Quality Management System to achieve sustained excellence.

Course Include :

AED 1350 / Until December 2023

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Frequently Asked Questions

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The lead auditor's function is essential to the certification procedure. You can become an ISO 9001 lead auditor with some prior experience and by completing an ISO 9001 lead auditor training course.

During the certification process, the lead auditor oversees the audit team. They manage crucial tasks like delegating responsibilities to members and overseeing the certification procedure. Creating plans, carrying out and reporting the QMS audits are among their duties. In addition, the lead auditor renders a final decision in cases involving ambiguity or non-conformances.

The course structure and material for ISO 9001:2015 Quality Management System Lead Auditor have been developed by TMC's subject specialists. Our team of product specialists and technical experts at TMC has extensive expertise and knowledge of the relevant standards. Based on the demands of the industry and the current business landscape, they produced the ISO 9001:2015 Quality Management System Lead Auditor course curriculum.

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